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Updated Floyd County government operations

March 16, 2020–8:04 a.m.


The Floyd County Board of Commissioners are working hard to ensure the health and safety of our employees that deliver critical services as well as the safety and welfare of our residents.  From March 14, 2020 until March 29, 2020, certain departments within Floyd County will be limiting operations.  Specific information for the departments is listed below.  Please contact the Floyd County Clerk’s office at 706-291-5110 for more information.

Floyd County Police—The Floyd County Police Department will continue to open during business hours as our community and governments work through a response to the worldwide Coronavirus disease (COVID-19).  The office is open Monday through Friday from 8am-5pm.

Citizens are asked to please call (706) 235-7766 or email the department before visiting the office.  Incident reports are available by emailing [email protected].  Vehicle crash reports are available for download and printing at

E-911—Floyd County E-911 will be implementing the following protocols to help prevent the spread of COVID-19 and protect our communication officers and other personnel.

  • E-911 will accept alarm registrations, payments, inquiries, and open records via email or online payment ONLY until further notice.  Please leave a message and someone will return your call as soon as possible.
  • Administrative Contact (Records, Registrations, & Payments), contact Alisha Burnes at [email protected] or (706) 236-4543.

Public Animal Welfare Services (P.A.W.S.)—Effective Monday, March 16, 2020, P.A.W.S. will close the shelter and cancel all events through March 29, 2020.  The shelter is scheduled to reopen on Monday, March 30, 2020 at 9:00am;  however, staff will make a decision prior to that date depending on the severity of the spread in the community.  All animal at P.A.W.S. are receiving continued care and love.  Essential staff are present to ensure all animals receive they care they need.

Animal control officers will only respond to emergencies involving public safety and animal welfare at this time.  All other calls will be addressed when condition improve.  Please call 706-236-4537 between the hours of 8am-5pm, Monday-Friday.  As always, please direct any afterhours calls to 911. 

Sheriff’s Office/Jail—The Floyd County Sheriff’s Office will only process fingerprints for criminal justice and fire services.

For more information, please contact the Floyd County Clerk’s office at 706-291-5110.

Engineering—The Floyd County Engineering Department will be closed to the public March 16, 2020 and March 17, 2020.  Engineering requests citizens visit the website at  if possible for driveway permits, plat approvals, and addressing.  Most of these operations can be handled online or via email if the customer has internet access.  Customers with questions can call (706) 291-5114.

Floyd County Water Department—The Floyd County Water Department will only be accepting payments through the drive through of the Water Billing facility located at 217 Calhoun Avenue, Rome, Georgia on March 16, 2020 and March 17, 2020.  They request that customers attempt to make payments via mail, online, or by telephone instead of in-person, if possible.  Credit card fees will be waived at this time for online payments.  Any customers wishing to start a new service should make the initial request via telephone at 706-291-5130 as opposed to in-person.  In some instances, the transaction may be completed without an in-person visit.  At any rate, the initial phone can provide an opportunity to share any information necessary to minimize the amount of time required in the office

Parks & Recreation—All parks and recreation buildings are closed to the public until further notice.

Floyd County Administrative and Extension Services will be closed to the public March 16, 2020 and March 17, 2020.

For more information, please contact the Floyd County Clerk’s office at 706-291-5110.