Thursday, April 16, 2026
-Staff reports-
911 dispatchers were honored with a proclamation during Tuesday’s Floyd County Commission meeting (Floyd County photo)
This week is National Public Safety Telecommunicators Week.
911 dispatchers are the first point of contact when someone needs help the most, and this week is a time to say thanks.
“I just want to thank our community and the board for the support they have given us this week,” said Floyd County E-911 Director Sommer Robinson, speaking during this week’s Floyd County Commission meeting, where a proclamation was read. “They have really stepped up. I’d also like to thank the board for how they have always supported our staff. We have the equipment, and we are known as one of the elite 911 centers in Georgia. I’d also like to thank them for the investment that they have put into our employees. It says a lot, especially when employees come here from other counties, and they talk about how much better it is here. It’s really good for our community, so I’d like to thank you all for that.”
This year, the public was invited to “Adopt a Dispatcher.”
“I put this out, probably in mid-February, and I’ve been working on it ever since,” said Anna Lively with Floyd E-911. “We ended up with 47 adoptions, and we only have 26 dispatchers. So, all of our dispatchers got two baskets. We did have to fill it a little bit for the second baskets, but it’s really been a good turnout, and everybody has really enjoyed doing this for us.”
At any given time, Floyd County E-911 telecommunicators are working across multiple computer screens, managing radio traffic, and answering emergency and non-emergency calls all at the same time.
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